Privacy policy

How NimCreative handles privacy and personal information for website visitors and client enquiries.

Last updated: September 2026

NimCreative respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains what information NimCreative may collect, how it may be used, how it is stored and the choices available to you regarding your information.

Information NimCreative may collect

NimCreative may collect personal information that you provide when you:

  • submit an enquiry through the website

  • contact NimCreative by email

  • request a quote or engage NimCreative for a project

  • supply artwork, documents, images or other project material

  • communicate with NimCreative during the course of a project

  • make a payment or provide information required for invoicing

This information may include:

  • your name

  • business or organisation name

  • email address

  • telephone number, where provided

  • billing or business details

  • project information

  • correspondence

  • artwork, files and other material supplied for a project

NimCreative may also collect limited technical information when you visit the website, including information such as browser type, device type, pages visited and general website usage data.

How information is collected

Personal information is generally collected directly from you when you contact NimCreative, submit an enquiry, request a quotation or provide information as part of a project.

Some technical information may also be collected automatically through website hosting, analytics, cookies or similar technologies.

How information is used

NimCreative may use personal information to:

  • respond to enquiries

  • prepare quotations or project recommendations

  • provide design, print, production or other agreed services

  • communicate with you about a project

  • arrange printing, manufacturing, delivery or other third-party services

  • issue invoices and maintain business records

  • improve the website and services

  • comply with legal, accounting or regulatory requirements

  • manage disputes, complaints or other business matters

Personal information will not be sold to third parties.

Sharing information with third parties

Where necessary to complete a project, NimCreative may provide relevant information to third-party suppliers or service providers.

These may include:

  • commercial printers

  • packaging manufacturers

  • promotional product suppliers

  • freight or delivery providers

  • website hosting providers

  • software and cloud-storage providers

  • accounting or payment service providers

  • other specialist suppliers involved in completing a project

Only information reasonably required for the relevant service will be provided.

Some technology providers used by NimCreative may store or process information outside Australia. Where practicable, NimCreative takes reasonable steps to use reputable providers and protect the information entrusted to them.

OAIC guidance specifically identifies overseas disclosures as one of the matters an APP privacy policy should address where relevant.

Website analytics and cookies

The NimCreative website may use cookies, analytics tools or similar technologies to understand how visitors use the website and to help improve its performance and content.

These technologies may collect information such as:

  • device and browser information

  • approximate location

  • pages viewed

  • time spent on the website

  • referring websites

  • general interaction with website content

You can usually control or disable cookies through your browser settings.

Storage and security

NimCreative takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Information may be stored electronically using business systems, email services, cloud-storage providers and other software used to operate NimCreative.

No method of electronic storage or transmission is completely secure, and NimCreative cannot guarantee absolute security.

Project files and supplied material

Files, artwork, documents and other material supplied as part of an enquiry or project may be retained for business, production, record-keeping or future project purposes.

Where appropriate, information and project material may be securely deleted when it is no longer reasonably required.

Accessing or correcting your information

You may contact NimCreative if you would like to:

  • request access to personal information held about you

  • correct or update your personal information

  • raise a concern about how your information has been handled

NimCreative may need to verify your identity before providing access to personal information.

The OAIC identifies access, correction and complaint procedures as matters that should be addressed in a privacy policy.

Privacy enquiries or complaints

If you have a question or concern about your privacy or the way NimCreative has handled your personal information, please contact:

NimCreative
Perth, Western Australia
Email: hello@nimcreative.com.au

NimCreative will review privacy concerns and respond within a reasonable timeframe.

Changes to this policy

NimCreative may update this Privacy Policy from time to time to reflect changes to business practices, technology or legal requirements.

The latest version will be published on this website with the date of the most recent update.